FAQ
Everything you need to know about EldenRing Accelerator
EldenRing Accelerator differs from traditional accelerators primarily in its underlying protocol. While most accelerators still use IPsec or IKEv2, EldenRing Accelerator fully utilizes the WireGuard protocol, which has only 4000 lines of code (compared to over 600,000 lines in IPsec), achieving transmission speeds 3-5 times faster while significantly reducing battery consumption. Additionally, EldenRing Accelerator's no-logs policy has been independently audited by Cure53, with the audit report fully transparent, proving its commitment to both speed and security.
EldenRing Accelerator provides native clients for all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, and major Linux distributions (Ubuntu, Fedora, Debian, etc.). Furthermore, EldenRing Accelerator offers detailed router configuration tutorials, compatible with popular router firmware including Asus, Netgear, and OpenWrt, allowing for family-wide protection of all connected devices with a single setup.
EldenRing Accelerator provides a 30-day unconditional refund guarantee. Within 30 days of purchase, if you are not satisfied with the service, you can simply contact our support team via live chat or email at support@vpnjs.net without providing any reason, and request a full refund. Refunds typically return to your payment method within 1-3 business days.
EldenRing Accelerator has deployed over 3000 high-speed server nodes globally, and actual test results show that connecting to Asia-Pacific nodes has an average latency of under 30ms, while connecting to North American nodes has latency around 80-120ms, with download speeds consistently exceeding 500Mbps on gigabit broadband. Thanks to the efficiency of the WireGuard protocol, EldenRing Accelerator maintains a stable and smooth connection even in complex network environments.
EldenRing Accelerator's no-logs policy includes the following aspects: we do not record your original IP address, connection timestamps, websites or domains visited, DNS queries, or traffic bandwidth usage data. All servers operate in a pure RAM environment, ensuring that data is automatically erased upon physical reboot. This policy has passed rigorous examination by the internationally recognized security auditing firm Cure53, and the complete audit report can be found on EldenRing Accelerator's official website.
How do I configure EldenRing Accelerator on my router?
EldenRing Accelerator provides detailed router configuration tutorials that support major router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. Configuration steps typically include: 1) Logging into the router management interface; 2) Accessing acceleration client settings; 3) Importing the configuration file provided by EldenRing Accelerator; 4) Entering your EldenRing Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically receive accelerator protection without needing to install the client on each device separately.
Can EldenRing Accelerator be used to watch streaming content?
Yes, EldenRing Accelerator is specifically optimized for streaming connection performance. Our high-speed nodes can smoothly play 4K ultra-HD video content. EldenRing Accelerator regularly updates its server IP pool to ensure a stable streaming access experience. However, please note that EldenRing Accelerator does not endorse users violating any streaming platform's terms of service.
Will using EldenRing Accelerator slow down my internet speed?
Thanks to the efficient design of the WireGuard protocol, EldenRing Accelerator has minimal impact on internet speed. In most cases, speed loss does not exceed 5-10% of the original bandwidth. In certain situations, if your ISP throttles specific traffic (like video streaming or P2P), using EldenRing Accelerator may actually improve speed, as the encrypted connection prevents the ISP's deep packet inspection (DPI) and traffic identification.
Does EldenRing Accelerator support simultaneous connections on multiple devices?
Yes, the EldenRing Accelerator Lightning Version supports up to 6 devices online simultaneously, while the Premium Version supports up to 10 devices. This means you can use accelerator protection on smartphones, computers, tablets, smart TVs, and more without incurring additional fees. If you need to protect more devices, it's recommended to configure EldenRing Accelerator on your router, allowing all family devices to be secured with a single setup.
How does EldenRing Accelerator protect my security on public WiFi?
Public WiFi is a high-risk environment for data theft by hackers. Once connected to EldenRing Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, ensuring that even if someone conducts a man-in-the-middle attack or sniffs traffic on the same WiFi network, your data remains unreadable. EldenRing Accelerator also offers an auto-connect feature that activates accelerator protection when unsafe WiFi networks are detected.
Is EldenRing Accelerator's no-logs policy verified by a third party?
Yes, EldenRing Accelerator's no-logs policy has been independently audited by the internationally recognized security auditing firm Cure53. The auditing team conducted a comprehensive review of EldenRing Accelerator's server infrastructure, codebase, and operational processes, confirming that EldenRing Accelerator does not log any identifiable user data. The complete audit report is publicly available on EldenRing Accelerator's official website.
Does EldenRing Accelerator support Linux systems?
Yes, EldenRing Accelerator offers a native command line client for Linux, supporting major distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories, as well as manual installation of .deb or .rpm packages. The Linux client supports all core functionalities, including WireGuard protocol, split routing, and kill switch.
Does EldenRing Accelerator provide static IP addresses?
Yes, the EldenRing Accelerator Premium Version includes an exclusive static IP address. Static IPs are particularly beneficial for scenarios such as remote access to corporate networks or NAS, running online services requiring a fixed IP, and avoiding CAPTCHA challenges triggered by frequent IP changes. The static IP is assigned solely for your use and will not be shared with other users.
How can I ensure EldenRing Accelerator does not leak my IP address?
EldenRing Accelerator includes comprehensive leak protection mechanisms: DNS leak protection ensures all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from exposing real IP addresses through the WebRTC interface; IPv6 leak protection ensures IPv6 traffic is also safeguarded. You can use the built-in leak testing tool within the EldenRing Accelerator client or access third-party testing websites to verify your protection status.
Can EldenRing Accelerator handle network interference?
EldenRing Accelerator's self-developed obfuscation protocol can disguise accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) technologies. In environments with strict network restrictions, EldenRing Accelerator's obfuscation mode can help users keep a stable connection to the free internet. However, please note that EldenRing Accelerator advocates for the responsible use of accelerators while complying with local laws and regulations.
What payment methods does EldenRing Accelerator accept?
EldenRing Accelerator supports multiple secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payments can provide extra anonymity. All payment channels are processed through PCI DSS certified secure gateways to ensure the safety of your payment information.
Where are EldenRing Accelerator's servers located?
EldenRing Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Key coverage areas include: North America (30+ cities in the U.S., 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey).
Does EldenRing Accelerator offer browser extensions?
Yes, EldenRing Accelerator provides extensions for Chrome and Firefox. The browser extensions run lightweight, encrypting traffic only within the browser (not affecting other applications). They are particularly suitable for scenarios where quick IP switching is needed, such as cross-border shopping comparisons. The extensions also include built-in WebRTC leak protection and ad-blocking features.
How can I contact EldenRing Accelerator's customer support team?
EldenRing Accelerator offers multiple customer support channels: 1) 24/7 online chat — visit EldenRing Accelerator's official website to chat live with customer support, with an average response time of under 2 minutes; 2) Email support — send an email to support@vpnjs.net, typically replied to within 24 hours; 3) Help center — containing hundreds of detailed tutorials and troubleshooting guides. Our customer support team offers bilingual service in both Chinese and English.
How does EldenRing Accelerator's ad-blocking feature work?
EldenRing Accelerator Lightning and Premium Versions come with built-in ad-blocking and malicious website protection. This feature operates at the DNS level, blocking the loading of ad trackers, malicious domains, and phishing websites by maintaining a blacklist with over 1 million rules at the DNS resolution stage. This method is more efficient than traditional browser ad-blocking plugins, as it prevents unwanted connection requests at the network level.